Througho1ut everything we do and in our mission to serve our partners and guests, we have 6 key values that we hold close to our hearts.

  • We are Dynamic with specially negotiated rates, unique packages and experiences. We are constantly investigating and innovating with new products.
  • We are Guest Centric with our “Excellence” department looking after every detail including re-designed welcome packs, information and itineraries and continuing to check them on a periodic basis
  • Negotiating hard and intelligently with all suppliers, using all our experience, contacts and purchasing power leading to the securing of best rates and complimentary added values in many of our hotels.
  • In constant contact with all our “partners” (offering them advice and specialist knowledge to help them promote the destination and raise their sales volumes and market share.
  • Technology driven but with intense personalised human service throughout. With our new website, mobile applications for iPhone and Android, VOIP numbers worldwide. videochat training, white label marketing materials and soon to be launched extranet, Desert Gate is at the vanguard of hospitality technologies, but always maintains its high level of personalised service and its fast turnaround times
  • Virtual DMC Program. We offer white labelling of many of our services in the UAE and Oman, so that, if required, your company and brand is consistent throughout the trip.
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